Privacy policy

This Privacy Policy describes how Vocabeauty (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase from vocabeauty.com (the "Site"), or otherwise interact with us (collectively, the "Services"). References to "you" or "your" in this policy include all users of the Services, whether as a customer, website visitor, or any individual whose data we process.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational reasons. Updates will be posted on the Site with a revised "Last Updated" date. Please review this policy periodically for any changes.

What Personal Information We Collect

1. Information You Provide Directly

We collect personal information that you voluntarily provide, including:

  • Contact Details: Name, address, email, and phone number.
  • Order Information: Billing/shipping addresses, payment details, and purchase history.
  • Account Information: Username, password, and security question answers.
  • Shopping Preferences: Items added to your cart or wishlist.
  • Customer Support: Details provided during inquiries or communication with us.

You may choose not to provide certain information; however, this may limit your ability to use some features of our Services.

2. Information Collected Automatically

We collect certain data automatically when you interact with our Site, such as:

  • Device information, IP address, browser type, and operating system.
  • Usage data, including pages visited and interactions with our Site.
  • Data collected via cookies, web beacons, and similar tracking technologies.

3. Information From Third Parties

We may obtain data from:

  • Vendors supporting our services (e.g., payment processors and shipping providers).
  • Analytics providers and advertising partners.

Any information obtained from third parties is handled per this Privacy Policy.

How We Use Your Information

Your personal information is used for the following purposes:

1. Providing Services

  • Process payments, fulfill orders, manage your account, and arrange shipping/returns.
  • Notify you about account activity, transactions, and product updates.

2. Marketing and Personalization

  • Send promotional emails, SMS, or other communications about our products and offers.
  • Tailor your experience with targeted advertising.

3. Security and Fraud Prevention

  • Detect and prevent unauthorized activity or fraud.
  • Protect the security of your account and our Services.

4. Customer Support

  • Respond to your inquiries and improve service quality.

Cookies

We use cookies and similar technologies to improve your experience, including:

  • Storing preferences and improving navigation.
  • Running analytics to understand how users interact with our Site.
  • Delivering personalized advertisements.

You can control cookies through your browser settings. Note that disabling cookies may impact certain functionalities of our Site.

How We Share Your Information

We may share your information with the following:

  • Service Providers: Vendors who process payments, manage shipping, provide IT support, or perform other essential services.
  • Marketing Partners: Partners who help deliver targeted advertising or promotional offers.
  • Legal and Regulatory Compliance: To comply with legal obligations or respond to valid requests (e.g., subpoenas).
  • Business Transactions: In connection with mergers, acquisitions, or business reorganizations.